Website Privacy Statement
Your privacy and our website
St. Joseph's recognizes the importance of protecting the privacy of visitors to our website. We are committed to offering a website that respects our visitors’ privacy and all personal information we collect is governed by appropriate privacy legislation.
This website is provided by St. Joseph’s, the Foundation and Lawson. By accessing, using or downloading any materials from this Site, you agree to abide by these Terms and Conditions of Use (the "Terms"). If you do not agree with these Terms, you should discontinue your use of the site immediately.
We may update these Terms from time to time without notice. Any changes will be effective immediately upon posting. Your continued use of the site following such changes indicates your acceptance of the revised Terms.
What personal information do we collect?
Web servers automatically collect certain information about a visit to this site, including the visitor's Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the internet, however they do not provide directly identifiable information to St. Joseph’s by way of your access to this website.
We do not automatically gather specific personal information unless you provide it through online forms. The online feedback form has its own privacy statement detailing its data collection practices.
Why We Collect Personal Information
We use the information you provide to facilitate interactions, such as responding to an inquiry, answering a submitted question, or addressing a complaint.
Who Sees Your Personal Information?
Access to your personal information is limited to those who need it to perform their duties or fulfill requests. We may share personal information within St. Joseph’s, with the Foundation and Lawson. We do not sell, rent or lease your personal information to third parties unless required by law or for the operation of our services.
How We Protect Your Personal Information
We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100-per-cent secure. Therefore, we cannot guarantee absolute security.
Privacy and Use of Cookies
The site uses cookies to enhance your experience, including "session" cookies and "persistent" cookies, which help the site recognize your preferences and track user traffic patterns. This site also uses Google Analytics to collect and analyze data about your use of the site, including hits and events. You may disable cookies through your browser settings, but this may affect your ability to use some site features.
Google Analytics
- Acceptance of Terms: By using this site, you acknowledge and agree to Google's Terms of Service regarding the use of Google Analytics.
- Confidential Information: Data collected through Google Analytics is considered confidential. We handle this data responsibly and in accordance with applicable privacy laws.
- Customer Data: We collect, and process data related to user characteristics and activities. This includes tracking specific events on the site such as form submissions and downloads.
- Profiles and Properties: Google Analytics organizes data into Profiles and Properties. We manage these within our account to analyze user behavior and improve site functionality.
- Hits and Events: We track hits and events such as page views and interactions to understand user behavior better.
- Cookie Consent: Google Analytics uses cookies to identify users and track actions. You can manage cookie preferences through your browser settings.
User Communications
While our staff take great care to safeguard your privacy, any communications or materials you submit to St. Joseph’s, the Foundation or Lawson through this site, will be viewed by staff as needed. We suggest that you do not put anything in messages that you would consider private or confidential information.
Personal information is collected under the authority of the Public Hospitals Act R.S.O. 1990, CHAPTER P.40 for the purpose of contacting the sender in response to an inquiry, If you have questions about the collection of this information, please contact Privacy and Freedom of Information, St. Joseph's Health Care London, 268 Grosvenor Street, London, ON,519-646-6100 ext. 65591.
If you have questions or concerns with any aspect of the privacy of your visit to our website or the terms and conditions, please contact us.