Prescription Shop (Pharmacy/Drugstore)

A pharmacist discusses medication with a patient.

Find contact details and hours of operation for the Prescription Shop

Our pharmacists are pleased to offer personal, private consultation on all prescriptions to ensure you receive the maximum benefit from your medication. We accept all government and major private prescription drug plans.

All pharmacy proceeds directly support patient care programs and services across St. Joseph’s Health Care London. 

We are a community retail pharmacy that proudly serves the public, staff, patients discharged from the hospital and those visiting clinics within the hospital.

Refill your prescription

Please call 519-646-6194 to request a refill of your prescription.

To best ensure we can complete your request, please allow at least two (2) business days' advance notice.

If you have questions, please contact:

Prescription Shop
St. Joseph's Hospital
Room A1-013
268 Grosvenor Street
London, Ontario
N6A 4V2

Hours: Monday to Friday 9 a.m. to 5:30 p.m.
Closed weekend and statutory holidays (including Remembrance Day and Easter Monday)

Phone:  (519) 646-6194
Fax:  (519) 646-6202

Specialty products

  • Special access drugs
  • HIV medication
  • Individual compounding of specialty medications prescribed by hospital and community physicians, such as ophthalmic products and men's and women's health specialty medications
  • A comprehensive range of over-the-counter medications

Our services

Medscheck

If you are on three or more medications or if you are diabetic, you are eligible for a confidential review of your medications with your Prescription Shop pharmacist. 

This consultation allows you to discuss your medication-related concerns as well as an opportunity to learn how to optimize your medication therapy.

Compliance packaging

To help you remember your daily medications, your Prescription Shop pharmacy team can prepare your medications in convenient easy-to-use blister packages or dosette boxes

Flu vaccine, travel vaccines and other immunizations

As part of St. Joseph’s relentless pursuit of safety, and to better serve customers, the Prescription Shop now offers the flu shot. All are welcome – no appointment necessary.

The vaccine is available to any resident of Ontario age 5 and over with an Ontario health card. Also available are travel vaccines and other immunizations.

Your health follow-up

Your Prescription Shop pharmacist may call you to follow up on your health after a new medication is dispensed or when refills are due to ensure that your medication is working the way it should.

Prescription delivery

To assist with receiving your medications, your Prescription Shop pharmacy team offers a delivery service when you are unable to pick up your prescriptions.

Health clinics and advice

Your Prescription Shop pharmacist routinely offers health clinics on various health and wellness topics. They are also available to advise on natural products and over-the-counter products ensuring they are safe with your medications.

Drug Coverage Resources

Medications Coverage webinar: An overview of the Ontario government drug coverage programs

Was this page helpful?

If you would like us to follow-up with you to provide assistance, please enter your preferences for how you wish to be contacted below:

If you provide your contact information, we will be able to respond and help you find the information you are seeking or other support through our website.

Personal information is collected under the authority of the Public Hospitals Act R.S.O. 1990, CHAPTER P.40 for the purpose of contacting the sender in response to an inquiry. If you have questions about the collection of this information, please contact a Privacy and Freedom of Information Consultant, Mount Hope Centre for Long Term Care, 21 Grosvenor Street, Room WB31, London Ontario, N6A 1Y6. Phone: 519-646-6100 ext. 64545.